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Using your CPA member account

Use your CPA account to keep your information up to date, find colleagues and view the newsrooms you’re connected with. Newsroom administrators also have tools to manage their newsroom’s information and people.

Sign in

1. Open My account in the website navigation.
2. Enter an eligible member email address or an address you’ve already verified in your account.
3. Check your email for an eight-digit code and enter it on the login page.

Each code lasts 10 minutes and works once. If you request another code, use the most recent email. Resend code requests a new code; Change email / start again lets you use a different address.

If you can’t sign in or your newsroom is missing from your account, contact CPA. Don’t send your login code.

Update your information

In My account → My information, choose Edit my information. Depending on your profile, you can update your professional information, listed contact details and member-directory visibility. Some profiles offer a separate Edit professional information link.

Changing a listed contact email does not change where you receive login codes. To manage your sign-in addresses, return to My account → Account settings → Email addresses, or use the Email addresses link shown in your account.

When adding topics, skills or languages with an Add control, select Add before saving. Read the form’s save message before leaving.

Choose who can find your profile

The member directory is available only to signed-in members with access. Your profile’s visibility setting applies to the whole profile, across its newsroom relationships.

Choose Hidden from the member directory if you don’t want your profile listed. Hiding your profile does not remove your newsroom relationships or end your account access. Authorized editors can still access it under their existing permissions.

If a profile was hidden by the individual, a newsroom administrator cannot simply make it visible again without that person’s permission. If the form asks you to choose a visibility setting, make that choice before saving contact changes.

View your newsrooms

Go to My account → My newsrooms. Choose View newsroom to see a newsroom’s public profile, or View people & contacts for its member-only contact information.

You can view a newsroom without having permission to edit it. If there are no management links, contact your newsroom’s primary contact or CPA to request a correction.

Manage a newsroom

If you’re authorized to manage a newsroom, its entry in My newsrooms includes a Manage section. Open one of its links to reach the newsroom editor. Use the editor’s section navigation to move between the tools available to you.

• Newsroom information: Update the public description, contact information and publishing details offered in the form. Preview saved public profile shows the last saved information, so save first if you want your latest edits included.
• People & contacts: Update newsroom colleagues and their member-facing contact information. Use one email address or phone number per line. You can edit several rows and save once. Hidden contacts remain affiliated with the newsroom; former contacts are listed separately.
• Support links: Add the destinations readers can use to subscribe, become a member, donate or sign up for newsletters. Leave options you don’t offer blank. Use a real destination for the action, such as your subscription or newsletter signup page.
• Administrative contacts: Maintain the private billing contact and billing address, public legal-newspaper inquiry contacts and the primary advertising contact. The form identifies which information is private and which will appear on the public profile. A billing address can differ from the newsroom’s public address.
• Newsroom access: Manage the access actions available to you for an existing newsroom colleague. Adding someone to a contact list is separate from giving them editing access.

Only the tools permitted for your account appear. Adding a newsroom administrator or designating an advertising contact does not change the newsroom’s primary contact. Contact CPA to change the primary contact.

Give a colleague newsroom editing access

If Newsroom access is available to you:

1. Choose the current newsroom colleague.
2. Choose their verified email address.
3. Choose Add newsroom admin and save the access change.
4. Read the confirmation before continuing.

If no verified email is available, contact CPA. The access-change action does not send an invitation email. An Enable member access action, where available, is separate from Add newsroom admin. Removing newsroom-admin access is also a separate action.

Understand save messages

Wait for the form’s response after selecting Save. Editing a field alone does not save it.

Unsaved changes
Save when you’re ready, or leave the form only if you intend to discard your edits.

All changes saved, Your information is saved, or an access-change confirmation
Review the result. A confirmation on this website does not mean every other CPA system has finished receiving a copy.

Changes received and awaiting synchronization
The form has not confirmed completion. Keep your draft. Use Retry synchronization only if that control is offered, or contact CPA if you need help.

A message says changes were saved and asks you to reload
Reload and review the current information before making another save.

A save cannot be confirmed, information changed, or editing is temporarily paused
Keep a copy of the edits you need to preserve. Follow the message’s reload instructions and check the saved information before submitting again. Contact CPA if the problem continues.

Do not repeatedly press Save to resolve an uncertain result. When asking CPA for help, include the page you were using and the exact message. Don’t include your login code or private contact details you don’t need to share.

Log out

Open My account in the navigation and choose Log out. If you’re signed in as CPA staff through WordPress, use the WordPress logout option for that session.

Need help?

Contact CPA if you can’t sign in, your account shows the wrong newsroom, a management link you need is missing, or a save message won’t clear. Include what you were trying to do, the page and the message you saw.